Shipping policy
At Velhari Watches, we are proud to offer free shipping worldwide.
All orders are processed and shipped from our fulfillment facilities. Please allow additional processing time during holidays, peak seasons, and promotional periods.
We process orders Monday through Friday. Orders are typically processed within 1–3 business days after being placed. Please note that we do not process or ship orders on weekends or public holidays.
Order Changes & Cancellations
Once an order has been placed, we begin processing it as quickly as possible. If you need to modify your shipping information, please contact us immediately at info@velhariwatches.com.
Please note that once an order has entered the fulfillment process, we may be unable to make changes or cancel the order.
Delivery Times
After your order has been processed, delivery times will vary depending on your location.
Estimated Shipping Times
- United States: 7–15 business days
- Canada: 7–16 business days
- United Kingdom: 7–14 business days
- Europe: 7–14 business days
- Australia & New Zealand: 10–20 business days
- Latin America: 10–25 business days
- Rest of the World: 10–30 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.
Delayed Deliveries
In rare cases, shipments may take longer than expected. Delivery may occasionally require up to 40 business days depending on destination and logistics conditions.
If your order experiences an unusual delay, please contact our customer support team at info@velhariwatches.com, and we will be happy to assist you.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This tracking information allows you to monitor your shipment's progress and stay updated on its delivery status in real time.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided and the order has already been shipped, Velhari Watches cannot guarantee successful delivery and may not be responsible for lost packages resulting from inaccurate address information.
Lost or Stolen Packages
Velhari Watches is not responsible for lost or stolen packages that are confirmed as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the carrier directly and notify us at info@velhariwatches.com so we can assist where possible.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Velhari Watches
Email: info@velhariwatches.com
Website: velhariwatches.com